1. GoodMan Password For New Users:

If you are working from home, 

Please get help from any of your teammates or the team lead, who’s working from the office.

If you are working from the office,

Please follow the below steps to reach out to GoodMan IT Support.

1. Use any of our office landline phones.
2. First Dail 0 and wait for 2 secs and then enter the following number 00 1 713 263 5400
0 00 1 713 263 5400
3. After connecting to Goodman voice bot. Press 1 for GoodMan IT Helpdesk.
4. Please wait until you connect to a GoodMan IT person.
   Once connected please use the following or self script.

   Hi, I’m from India. Can you please help me to create a new Cisco VPN password?
The username is MACX.

I’ll repeat
M - For Malaysia
A - America
C - Chiago
X - Xmax

You can create the password to India123 with first I in caps (Else your preffered password).

2. GoodMan Password For Existing Users:

Try Resetting the password by yourself:

If your old password expired or is not working anymore. You can reset the password using the self served link

Open this Link

https://webmail.goodmanmfg.com/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2fwebmail.goodmanmfg.com%2fowa%2f

Provide your username along with the domain. 

If your username is MACX

Please enter as follows,

GMC\MACX

And your previous password in the password field. And click ‘Sign In’.

In the next screen you will be asked to enter a new password.

Reach to GoodMan/Daikin GoodMan IT Support Team:

If you are working from Home,

Please get help from any of your teammates or Team Lead who’s working from the office.

If you are working from the office,

Please follow the below steps to reach out to GoodMan IT Support.

1. Use any of our office landline phones.
2. First Dail 0 and wait for 2 secs and then enter the following number 00 1 713 263 5400
   0 00 1 713 263 5400
3. After connecting to Goodman voice bot. Press 1 for GoodMan IT Helpdesk.
4. Please wait until you connect to a GoodMan IT person.
   Once connected please use the following or self script.

   Hi, I’m from India. Can you please help me to reset my Cisco VPN password?
The username is MACX.

I’ll repeat
M - For Malaysia
A - America
C - Chiago
X - Xmax

You can reset the password to India123 with first I in caps(Else youre preffered password).


    

Note:
If you are not able to connect to the GoodMan IT person, please keep trying after sometime.